Terms and Conditions |
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Your
order is accepted by dispatching the goods ordered by you.
All prices include a value added tax. Our Terms and Conditions shall be
deemed to have been accepted by you when we have received your order,
and they are thus part of the contract.
Usually the ordered items are delivered in a single
delivery that can possibly be delivered under separate cover because of
products which have to be shipped differently. The arising additional
costs are covered by Artcopy Munich.
The general delivery period for storage goods can last three to six weeks
after receipt of your order. Our indicated delivery periods for non-storage
goods are based on pure experience and are therefore not obliging. Deliverance
by us is effected with the reservation that the right items are delivered
to us in time as well. Compensation upon delayed consignments is excluded
as far as no gross negligence can be stated. The dispatch of the goods
is executed at the consignee's risk and under reservation of proprietary
rights. The observance of our delivery commitment shall be subject to
the proper fulfilment of customer's commitment. If customer is in default
of acceptance or violates any other duties to cooperate, we shall be entitled
to demand the damage incurred by us including any additional expenses.
In this case the risk of accidental perishing or accidental deterioration
of the purchased object shall also pass to customer at the moment when
he is in default of acceptance.
Orders from all countries of the European Community are free of transportation costs.
Please check the received items for damages; if the goods should be damaged please inform us in written form within four days. If damages in transit should be remarked on delivery, please show it to the deliverer i.e. the driver of the haulage firm immediately. The damage has to be confirmed in writing by the driver. In the case that hidden damages in transit are spotted please turn to the haulage firm for an assessment of damages. A graduate exchange of faulty items for faultless ones cannot be executed without a written confirmation from the haulage firm. Please do not hesitate to contact us using email info@artcopy-munich.com for help.
Actual payment and delivery terms apply. If the order quantity exceeds 2000.- Euro a down payment of 50% is charged.
§5 Returns/exchanges
In principle, a right of return insists on work defects
of our products. These have to be reported within 14 days after delivery
of the product. If the customer refrains from the customer's complaint,
then the product is regarded however as approved.
A general right of return on all paintings cannot be given. Art paintings
are made as an individual order at which the work is determined by the
information from the customer first.
Insignificant deviations during production aren't completely avoidable
concerning colours and details on the art paintings. Such deviations don't
entitle to returns or exchanges.
The screen representation of our exhibited goods also could turn out different
by different graphics cards, screens or browser versions.
§6 Setoff
The customer may set off only those claims that have been legally determined or not disputed by Artcopy Munich. The customer is entitled to a right of retention only in regard to claims arising from the same contractual relationship.
§7 Default of Payment
If the customer is in default of payment, interest to the amount of 5% beyond the basic interest rate of the European Central Bank will be calculated from and added to the open amount. It is up to the customer to prove that Artcopy Munich suffered less or no damage. Artcopy Munich reserves the right to assert additional claims.
§8 Deposits
If the order value exceeds Euro 2000.- a down payment of 50% has to be paid.
§9 Guarantee
We give lifelong guarantee after delivery. We reserve the right of gradually improving the terms of the contract. After two times failure of improving the terms of the contract guarantee demands such as cancellation of the sale contract or reduction of the purchase price is provided to you by law. If you wish to check back please do not hesitate to contact us at info@artcopy-munich.com.
§10 Placing of orders
You may order 24 hours a day from our online shop. The easiest way is using the order basket. Furthermore you can order via e-mail (info@artcopy-munich) or callback.
§11 Cancelling and changing of the order
If you wish to cancel your order it is only accepted in writing within 2 days after the order was generated. Please check our order confirmation which is sent to you by e-mail automatically. Changes to orders are only possible within 24 hours after receipt.
Terms of business/Legal Terms/General terms
of business that are valid for foreign countries
Additional terms and conditions are valid for deliveries to foreign countries.
§12 Legal basis
German law is valid for your order.
§13 Shipping/Forwarding
The short-term delivery scheduled by us may be delayed as we have no influence on foreign haulage firms.
§14 Shipping costs
Shipping costs are calculated according to the corresponding transportation zones.
§15 Modes of payment
The basis of the invoice is in any case the amount of the European currency EURO.
§16 Return/Exchange
Within the European Community carriage is paid to Munich; other countries are excluded.
You have a right to return the goods within 7 days after receipt thereof. The purchase price will be reimbursed to you within 30 days after the return shipment. Please do not use anything else but the original packing for sending the goods back. You have protected your right to return the goods if you dial our hotline number telling us that you want to return the goods. For any returns the provisions of the Fern ABSG 3 (law on remote sales) shall apply. According to these provisions, the consumer shall assume the costs for return shipments for a goods value of up to 150 Euro himself. As of a goods value of 151 Euro, Artcopy Munich shall assume the costs for the return shipment.
§17 Reservation of title
Artcopy Munich reserves its title to the purchased goods until the customer has fully paid the purchase price for the goods as well as any other goods belonging to the same order.
§18 Data protection
Personal data of the customer will only be collected within the framework of the legal provisions of the Federal Data Protection Law (BDSG) and the Tele Service Data Protection Law (TDDSG).
Final Provisions
Should one or more regulations of these Terms and Conditions
be ineffective this shall not result in the ineffectiveness of the overall
contract. The ineffective regulation shall be replaced by a relevant legal
regulation.
This contract shall exclusively be governed by German law, the UN Convention
on Contracts for the International Sale of Goods being excluded.
Artcopy Munich is in owned by Bernhard Plecher and is registered in Munich.
Place where the contract is to be fulfilled and court of jurisdiction
is Munich.
False prints and errors excepted.
Additional legal information:
Copyright
This site is protected by copyright, rights of intellectual property and all relevant rights. The site is published by Artcopy Munich and may only be duplicated by downloading and demonstrating it on a single computer and/or by printing only one copy for private or internal business purposes. The site may not be duplicated, transmitted or made access to a whole network in another way without a permit from Artcopy Munich. All rights reserved.
Trademarks, logos and service names on the site are, if not indicated, trademarks of Artcopy Munich. There are no rights which allow to utilize these names, logos and trademarks without a permission in writing from Artcopy Munich. Any violation of those rights is going to lead to taking legal action.
Duplication, copying and printing of the whole web site is allowed with the purpose of placing an order at Artcopy Munich. Any duplication, working on, spread and/or public rendering exceeds the common use and is a violation of copyright which is prosecuted and commits to paying damages.
